Deputy Managing Director

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The Role:

As Deputy Managing Director you will lead and support all operative areas of our Barcelona’s site by following company protocols, performing effective management of the team, and maintaining the highest standard of service.

 Reporting to the Site Director your main purpose will be to ensure a smooth and effective daily operation while taking care of our customer experience.

 

What does the Deputy Managing Director do? All the responsibilities we'll trust you with:

  • Guarantee customer satisfaction by company's processes compliance.
  • Lead the team, working together, building strong working relationships with all our employees, ultimately supporting a strong unified working environment.
  • Continuously, monitor operation by making sure the right people are in the right place at all times
  • Oversee facilities conditions and report improvements needed.
  • Identify training and development needs of all our staff.
  • Measure and evaluate employees' performance, and encourage expected behaviors.
  • Responsible for incident management and resolution. Acting as the main point of contact for all queries.

This is a new position, so every day you will find new opportunities to make grow the scope and challenge the way we do things, so this is just an overview.

Your areas of knowledge and expertise that matter most for this role:

  • 3+ years of experience in similar functions, within hospitality, tourism, or customer service sectors.
  • Leadership, teamwork, and conflict resolution skills.
  • High organizational skills, efficiency, and attention to detail.
  • Upbeat customer-first attitude.
  •  Fluency in English, French, and Spanish.
  • Proactivity and autonomy

 

What we offer to you:

  • Permanent contract
  • Bonus Scheme
  • Real development opportunities
  • 30% discount on all our services
  • Experience gift for your birthday
We usually respond within a day

Or, know someone who would be a perfect fit? Let them know!

AIRE Ancient Baths Barcelona

Aire de Barcelona
08003 Barcelona Directions View page

Perks & Benefits

As an AIRE member we want to offer you the chance to:

  • Be a part of a professional team, which strives for leadership in the wellness industry

  • Take part in a company which offers a brand new concept, valued by the global public

  • Help us make a lifestyle out of well-being and relaxation

  • Grow internally and make your abilities achieve a new standard in order to build a successful career

  • Be at the core of a humane and multicultural team

  • Enjoy employer’s discount in every AIRE centre.

Live AIRE

The inside world of AIRE conveys an exceptional experience, focused around a horizontal structure. Flexibility is one of the main pillars in our corporative culture. Our locations are based in historical buildings; all of them are exquisitely decorated and emblematically placed, according to each and every city we now belong to.

AIRE is characterized by its own business model. Through this entire journey, we have fostered our specific know how as a company. We have curated our own work methodology, which prompts an individual enrichment for the whole team; in a way that feels both mutual and bilateral.