AIRE Ancient Baths is a luxury bath house and massage center located in the River West neighborhood of Chicago. We are seeking a Spa Attendant to act as a host to clients and help guide them through their experience. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.
Responsibilities include (but are not limited to):
-Greet clients and provide them with a tour of the facility.
-Coordinate treatments based on schedule of massage therapists, honoring special requests when possible.
-Guide the clients through their experience, leading them from the baths to their massage treatments, etc.
-Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.
The ideal candidate will:
-Possess a strong customer service mentality. Display a friendly, energetic, outgoing & personable demeanor.
-Be courteous and respectful to clients, co-workers and managers.
-Be able to anticipate the flow of the business, thinking ahead and solving problems before they occur.
-Hold strong attention to detail, making sure that all clients have what they need, and remember the fine points of their reservations.
-Demonstrate the ability to multitask, remaining calm under pressure and working quickly and efficiently.
-BE PUNCTUAL AND RELIABLE. Show up to work on time and maintain flexibility with scheduling according to business needs.
-Be capable of following detailed instructions.
-Prior experience as a host, in a spa or hospitality business is a plus but not required.
Part- and full-time shifts are available, and please note that you will be required to work evenings, weekends, & holidays.
Hours of operation range from 7:30AM to 11:30PM, with shifts extending an hour before and after opening and closing.