Operations Manager
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Chicago Location:
Our Chicago location, to date, is our largest center in terms of capacity, spanning an impressive 1800 square meters. It is housed in a historic 1902 factory building in River West, near the West Loop. This stunning space has been lovingly restored and transformed, bringing its history back to life as part of the magical AIRE atmosphere.
The Role:
We are looking for an Operations Manager to oversee the daily operations of our Chicago bathhouse. You will collaborate closely with the Site Director to foster a positive work environment for the team and deliver an exceptional AIRE experience to our clients. You’ll also ensure that policies, procedures, and service standards are implemented and followed.
Key Responsibilities:
- Serve as the leader and operational manager for department heads, providing guidance in operations, leadership development, and fostering a results-driven culture.
- Implement approved corporate policies and procedures.
- Review daily reports and make data-driven decisions.
- Manage operational supplies and vendor relationships.
- Oversee inventory and manage the allocated budget.
- Develop and maintain quality assurance protocols aligned with corporate standards.
- Ensure compliance with OSHA, fire, and other legal standards at the federal, state, and local levels.
- Lead regular team and department head meetings.
- Cultivate a high-performance culture by supporting and holding departments accountable.
- Enhance employee engagement through recognition, well-being initiatives, and feedback mechanisms.
- Foster a culture of outstanding customer service by addressing complaints, tracking satisfaction surveys, and driving continuous improvement.
Who You Are:
Why You Should Join Us:
This is a unique opportunity to relocate to the United States and join a dynamic, internationally renowned company where you’ll elevate your professional career to the next level.
- Relocation Package.
- United Healthcare Insurance: medical, dental, and vision.
- PTO (15 days).
- Sick days (5).
- Growth opportunities.
- 401K savings plan.
- Commuter Benefits Program.
- Complimentary Bath Experience (once a month).
- Employee Bath Experience discounts (including friends/family).
- Employee Perks Program (TicketsAtWork).
- Employee Referral Bonus Program.
- Department
- Operations
- Role
- Operations Manager
- Locations
- AIRE Ancient Baths Headquarters, Barcelona
- Yearly salary
- $80,000 - $90,000
- Employment Type
- Full-time
Benefits
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Be a part of a professional team, which strives for leadership in the wellness industry
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Take part in a company which offers a brand new concept, valued by the global public
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Grow internally and make your abilities achieve a new standard in order to build a successful career.
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Be at the core of a humane and multicultural team
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Enjoy employer’s discount in every AIRE centre.
Live AIRE
The inside world of AIRE conveys an exceptional experience, focused on people. Team-work is one of the main pillars of our company culture.
Our locations are based on historical buildings, all of them exquisitely decorated and emblematically placed according to every city we now belong to.
AIRE is characterized by its business model. Through this entire journey, we have fostered our specific know-how as a company. We have curated our own work methodology, which prompts an individual enrichment for the whole team; in a way that feels both mutual and bilateral.
About AIRE Ancient Baths
Operations Manager
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