Front Desk Manager
Join the AIRE Experience!
We usually respond within three days
Key Responsibilities
Pre-Opening Phase
- Recruit, train, and onboard the Front Desk team aligned with AIRE’s values.
- Finalize procedures and prepare Front Desk operations with department heads.
- Set up the space and participate in soft opening and launch activities.
Client Experience
- Ensure service excellence and brand consistency at the Front Desk.
- Monitor compliance and resolve issues affecting the guest experience.
- Oversee hygiene and sanitation standards.
Operations Management
- Lead daily Front Desk operations and coordinate with all departments.
- Manage VIP bookings, shift planning, inventory, and retail sales.
- Deliver daily briefings and operational reports.
Team Leadership
- Inspire, coach, and develop the Front Desk team.
- Provide ongoing feedback and manage team schedules.
What We’re Looking For
- Minimum of 3 years' experience leading a Front Desk or Customer Service team is required.
- Prior experience in the hospitality, wellness, or related sectors is required.
- Strong sensitivity to luxury service standards, with a clear understanding of personalized service, attention to detail, and elevated guest expectations.
- Excellent leadership, organizational, communication, and problem-solving skills.
- Ability to work in a dynamic environment, particularly during the pre-opening and opening phases.
- Passion for delivering outstanding guest experiences and embodying AIRE’s brand values.
- Flexibility to work shifts, including weekends and holidays, especially during the opening period.
Why You Should Join Us:
- Be part of a brand-new opening and help bring the AIRE Experience to Toronto for the very first time.
- Take the lead in building a new team from scratch, shaping the culture and energy of a space unlike any other.
- Join a company that creates unique wellness experiences wherever it goes — blending history, atmosphere, and emotion in an unforgettable way.
- We offer a competitive compensation package and an annual performance-based bonus, designed to reflect your impact and contribution.
- Enjoy 80% coverage on health, dental, and vision
- Celebrate your birthday with a complimentary AIRE Experience, and enjoy exclusive employee discounts for yourself, friends, and family.
Grow with us: AIRE is a global and expanding brand with exciting paths ahead. This is a rare opportunity to be part of something special from day one: not just a job, but the chance to bring a new concept to life in your city. 🫶🏽
The Opportunity
At AIRE Ancient Baths, we create exceptional experiences where tradition, innovation, and service excellence meet.
What truly brings this experience to life is our people. At AIRE, we are proud to foster an inclusive, collaborative, and human-centered culture, driven by excellence in every detail, creativity through diversity, and a warm spirit that inspires and connects.
As we prepare to open our new centre in Toronto, we seek a passionate Front Desk Manager who will be instrumental in launching and leading the Front Desk operations.
Reporting to the Operations Manager, the Front Desk Manager will ensure an outstanding guest experience from day one, building a high-performing team and bringing AIRE’s standards of service excellence to life.
Our Toronto Location:
Amidst the timeless charm of Toronto’s Fashion District, AIRE finds its home in a historic Edwardian Classicism building, once the office and warehouse of the Copp Clark publishing company. Built in 1912 and later designated a heritage site, its original wood structure and towering pillars remain, preserving the character of its storied past that once held the art of printing and now embraces the art of relaxation.
Honoring its literary and industrial past, the space is adorned with vintage books, printing presses, which are subtle echoes of its history. AIRE Toronto offers a unique experience with a dry sauna and a Palestra, an indoor/outdoor bath area seamlessly connected to the interior through two jet baths, creating a tranquil escape where past and present merge in perfect harmony.
- Department
- Front Desk
- Role
- Front Desk Manager
- Locations
- AIRE Ancient Baths Toronto
- Employment Type
- Full-time

AIRE Ancient Baths Toronto
Benefits
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Be a part of a professional team, which strives for leadership in the wellness industry
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Take part in a company which offers a brand new concept, valued by the global public
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Grow internally and make your abilities achieve a new standard in order to build a successful career.
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Be at the core of a humane and multicultural team
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Enjoy employer’s discount in every AIRE centre.
Live AIRE
The inside world of AIRE conveys an exceptional experience, focused on people. Team-work is one of the main pillars of our company culture.
Our locations are based on historical buildings, all of them exquisitely decorated and emblematically placed according to every city we now belong to.
AIRE is characterized by its business model. Through this entire journey, we have fostered our specific know-how as a company. We have curated our own work methodology, which prompts an individual enrichment for the whole team; in a way that feels both mutual and bilateral.
About AIRE Ancient Baths
Front Desk Manager
Join the AIRE Experience!
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