At AIRE Ancient Baths, we are continuing our international expansion across the United States, bringing our signature concept of luxury wellness to some of the most dynamic cities in the country.

We are currently seeking a Site Director open to relocation within the United States, final location will be defined based on business needs and candidate fit.

This is a unique opportunity to take on a high-impact leadership role within a fast-growing international company, contributing directly to the operational excellence and strategic growth of AIRE in North America.

The role:

As the Site Director, you will be accountable for the management and optimization of our site, ensuring a top-notch customer experience in adherence to established company quality standards. Your role will extend to meeting financial objectives, overseeing teams, and ensuring compliance with local regulations and company standards.

Key responsabilities:

Operations

• Lead daily briefings to ensure seamless opening procedures, emphasizing facility maintenance and cleanliness checks, with a focus on critical areas like swimming pools, massage rooms, and common spaces.

• Conduct daily briefings with a cross-functional team, fostering collaboration among the entire team.

• Proactively address unforeseen incidents or requests, overseeing their resolution and providing constructive feedback to inspire continuous improvement.

• Facilitate weekly meetings with Managers for ongoing project updates and agenda discussions, promoting a cohesive team approach.

• Host monthly group sessions with Managers to tackle operational and organizational matters, fostering a collaborative and solution-oriented environment.

• Conduct individual monthly meetings with each Manager, focusing on reviewing KPIs, NPS, and protocol enhancements for continuous growth and development.

Facilities and Supplies Management

• Supervise technical equipment, furniture, decor, and cleaning, holding budgetary responsibility.

• Oversee maintenance operations, making operational decisions, and coordinating with relevant departments.

• Review and approve purchase requests, maintain supplier relationships and control budgets.

Economic Management, Coordination, and Reporting

• Collaborate on annual budget creation, proposing actions for increased occupancy and turnover.

• Monitor and control expenditures through regular meetings with Managers and suppliers.

• Provide weekly trend reports to the CEO, Operations, and Marketing, participating in monthly committee meetings.

People Management

• Conduct periodic meetings with Managers to address people-related issues.

• Participate in the selection process for internal and external positions.

• Monitor training courses, and support HR in social representation and disciplinary matters.

Who you are:

• Minimum 3 years of experience as a General Manager in the Hospitality, Wellness, or Fitness industries, is required.

• A minimum of 6 years of proven and successful experience in leadership roles, specifically within the Hospitality, Wellness, or Fitness industry, is required.

• Fluent in both English and Spanish, is required.

• A Degree in Tourism, Hotel Management, Business Administration, or a related field, is required.

• Experience with openings in the industry is preferred.

• Experience or familiarity with Spa facilities is preferred.

• Experience monitoring operational reports and making data-informed decisions.

• Experience managing customer satisfaction using surveys and continuous improvement plans.

Why You Should Join Us:

• Competitive salary

• Bonus Scheme

• Relocation Package

• United Healthcare Insurance: medical (major), dental, and vision are 100% covered by the company.

• PTO 15 days - (Holidays)

• Sick days (7).

• Growth opportunities.

• 401K savings plan.

• Commuter Benefits Program.

• Complimentary Bath Experience (once a month).

• Employee Bath Experience discounts (including friends/family).

• Employee Referral Bonus Program.

• The opportunity to take your professional career to the big league 💪

About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, Toronto, London, Copenhagen, Barcelona, Sevilla, Almeria and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles location in 2026.