Spa Receptionist
Join the AIRE experience!
We usually respond within three days
About Us:
AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.
At AIRE we are proud to have an international presence with 9 established centers: Tribeca, Upper East Side, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened Toronto 2025 facility.
We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.
Upper East Side Location:
Located among the high-rise blocks of the Upper East Side of The City
That Never Sleeps, a forgotten building that used to be MOMA's art
warehouse renovates itself to become an AIRE location with over 9,600
square feet. The old walls breathe the creativity from the thousands of
pieces of art that once lived in its interior, through which now flows
absolute relaxation, thanks to the baths at different temperatures and
the six double massage rooms. The historic construction is also a
residential building, making it the perfect opportunity to have
relaxation at your fingertips.
The Role:
As a Spa Receptionist you will warmly welcome visitors and clients when they arrive for their appointments, setting the tone for the entire client experience by providing first-class customer service. You will check in clients for their sessions and walk them through the start of their journey. Once the session is over, you will check them out, engaging with them about their experience and managing the cash handling process. To be successful in the role, you will have a thorough knowledge of the company and experience to coherently and completely answer inquiries.
Key Responsibilities:
- Maintain the company’s standards of luxury, glamour, warmth, energy, and accommodation.
- Possess a strong customer service mentality, with experience catering to high-end clientele.
- Display a friendly, energetic, outgoing, and personable demeanor.
- Have strong oral and written communication skills. Be able to listen to client’s questions, anticipate their needs, and satisfy every inquiry.
- Demonstrate the ability to multitask, remain calm under pressure, and work quickly and efficiently.
- Be courteous and respectful to visitors, clients, co-workers, and managers.
- Take responsibility for the presentation and appearance of the reception area.
- Build gift packages for clients and perform other tasks as needed.
- Operate the company’s unique reservation system.
Who You Are:
- Experience providing direct customer service in the hospitality industry is required.
- Experience in a luxury business and/or spa preferred.
- Proficient in Microsoft Office.
- Punctual, reliable, and flexible with scheduling according to business needs.
- Organized and capable of following detailed instructions.
- Being bilingual (English and Spanish) is a plus.
Why You Should Join Us:
- Pay: $20/hour + Tips
- United Healthcare Insurance: medical (major), dental, and vision.
- PTO (5 days).
- Sick days (7).
- Growth opportunities.
- 401K savings plan.
- Commuter Benefits Program.
- Complimentary Bath Experience (once a month).
- Employee Bath Experience discounts (including friends/family).
- Employee Perks Program (TicketsAtWork).
- Employee Referral Bonus Program.
- Employee discounts for Blink Fitness Gyms.
- Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Department
- Front Desk
- Role
- Receptionist
- Locations
- AIRE Ancient Baths New York, Upper East Side
- Hourly salary
- $20
- Employment Type
- Full-time/ Part-time
Colleagues
AIRE Ancient Baths New York, Upper East Side
Benefits
-
Be a part of a professional team, which strives for leadership in the wellness industry
-
Take part in a company which offers a brand new concept, valued by the global public
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Grow internally and make your abilities achieve a new standard in order to build a successful career.
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Be at the core of a humane and multicultural team
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Enjoy employer’s discount in every AIRE centre.
Live AIRE
The inside world of AIRE conveys an exceptional experience, focused on people. Team-work is one of the main pillars of our company culture.
Our locations are based on historical buildings, all of them exquisitely decorated and emblematically placed according to every city we now belong to.
AIRE is characterized by its business model. Through this entire journey, we have fostered our specific know-how as a company. We have curated our own work methodology, which prompts an individual enrichment for the whole team; in a way that feels both mutual and bilateral.
About AIRE Ancient Baths
Spa Receptionist
Join the AIRE experience!
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